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Surestay Plus Hotel By Best Western Gatlinburg
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Surestay Plus Hotel By Best Western Gatlinburg Exterior photoSurestay Plus Hotel By Best Western Gatlinburg Exterior photoSurestay Plus Hotel By Best Western Gatlinburg Exterior photo

SURESTAY PLUS HOTEL BY BEST WESTERN GATLINBURG

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up to 10% cheaper
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Check rooms and rates
From$57 /night
Check-in
10Jun
Check-out
11Jun
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

218 Ski Mountain Road, Gatlinburg, 37738-3125
-
Near Ober Gatlinburg ski lifts
Very good
7.9
8.2
/10
3.5
3.4
/5

Loved by Surestay Plus Hotel By Best Western Gatlinburg guests

mountain views
spacious rooms
comfortable beds
great breakfast
"Loved being over the stream, all of the rooms have a view of the stream and come with balconies."
Kira from United States
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"The balcony over the river/creek was excellent."
Mswaim from United States
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"Clean rooms and loved the balcony over looking the river and easy access to downtown where all the action is."
Chrissy S from United States
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"King Suite was plenty of room and balcony in the river was a nice added touch."
Jeremy O from United States
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"The queen room with balcony over the river was exceptional!"
Suzhorses-TN from United States
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3-star Gatlinburg hotel with direct access to Great Smoky Mountains

Amenities

Surestay Plus Hotel By Best Western Gatlinburg offers a range of outdoor activities for guests, including a seasonal outdoor pool and a fire pit for evening gatherings. The hotel also has meeting facilities, useful for corporate events and special occasions. Complimentary parking is available, making it convenient for guests traveling by car.

Rooms

The hotel provides a variety of room types, including spacious suites with kitchen amenities. Some rooms come equipped with balconies, offering views of the surrounding area. Upgraded options are available featuring additional living space and separate bedrooms.

Location

Located minutes away from the entrance to Great Smoky Mountains National Park, the hotel offers easy access to hiking trails and outdoor adventures. Gatlinburg's local attractions, such as Ripley's Aquarium and the SkyLift Park, are within a short driving distance. The hotel's position allows guests to explore the natural beauty of the Smokies and enjoy nearby attractions.

Business Amenities

Business travelers can utilize the on-site meeting facilities equipped with audio-visual technology. A business center is also available for those needing printing and copying services. High-speed internet access is provided, allowing for effective communication and collaboration.

Family-Friendly Offerings

Surestay Plus Hotel offers family-friendly accommodations with spacious rooms designed for comfort. Children can enjoy the outdoor pool and nearby attractions that cater to young visitors. The hotel provides crib options for families traveling with infants.

Highlights

Location: Minutes from Great Smoky Mountains National Park

Rooms: Spacious suites with kitchen amenities

Dining: On-site breakfast options available

Outdoor Activities: Outdoor fire pit and pool

“The riverside balconies here are a genuine highlight, offering a peaceful setting that belies the hotel's value. Its location is remarkably convenient, sitting close enough to town for easy access yet quiet enough to escape the bustle, and frequent bear sightings along the creek add a unique local charm.”
Hotel logo
James DavidEditor-in-Chief at Ustennessee

Select your room type

Surestay Plus Hotel By Best Western Gatlinburg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
    King Room Disability Access
    2 persons
    19 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
    room details
    Queen Room Two Queen Beds Balcony
    2 persons
    19 sq. feet
    2 King Size Beds
    Air conditioning
    Balcony
    room details
    King Room Balcony
    2 persons
    19 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
    room details
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
June 2026 - June 2027
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Check-in/ Check-out

Facilities

Surestay Plus Hotel By Best Western Gatlinburg offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.9/10Review score

General

  • Non-smoking rooms
  • Parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Skiing
  • Hiking

Business

  • Business centre
  • Fax/Photocopying

Spa & Leisure

  • Seasonal outdoor pool
  • Sun loungers

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Garden furniture
  • Ironing facilities

Media

  • AM/FM alarm clock
Show more

Surestay Plus Hotel By Best Western Gatlinburg Location

218 Ski Mountain Road, Gatlinburg, 37738-3125
Explore Gatlinburg
Explore Gatlinburg
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Ober Gatlinburg
3 minutes walking
Ski resort with year-round activities including skiing, snowboarding, and wildlife encounters for all age groups.
Ripley's Aquarium of the Smokies
19 minutes walking
A must-visit aquarium featuring diverse marine life exhibits, interactive experiences, and touch pools. Great for families.
Gatlinburg SkyLift Park
12 minutes walking
Scenic chairlift rides and stunning views of the Smokies, featuring a SkyBridge, the longest pedestrian suspension bridge in North America.
Sugarland Cellars
4 minutes walking
Winery offering tastings of locally crafted wines in a beautiful setting. Great for a relaxing afternoon.
Skiing at Ober Gatlinburg
3 minutes walking
Thrilling winter sports for adventurers, including skiing, snowboarding, and tubing. Equipment rentals available on-site.
Hiking in Great Smoky Mountains National Park
4 minutes driving
Beautiful trails for all skill levels in one of the most diverse national parks. Look out for scenic views and wildlife.
Wellness Retreats
5 minutes driving
Local spas and wellness centers offering treatments ideal for rejuvenation and relaxation amid the bustling town.
Sidewalk Cafe at Ober Gatlinburg
6 minutes walking
Casual dining with a mountain vibe. Enjoy local dishes and pizzas with great views, ideal for a post-activity meal.
Slice Pizza Bakery
11 minutes walking
Pizzeria known for its creative slices and fresh ingredients. Relaxed atmosphere perfect for families and large groups.
Bearland Grill & General Store
14 minutes walking
Comfort food in a cozy setting, serving burgers and grilled specialties. Great for hearty meals after a day of adventures.
Gatlinburg Pinball Museum
10 minutes walking
Interactive museum hosting classic pinball machines and arcade games; fun for families and enthusiasts alike.
Ripley's Haunted Adventure
10 minutes walking
A spooky live-action attraction with thrilling surprises. Great for couples or friends looking for a scare and a laugh.
Getting around
  • City Centre
    Gatlinburg 18 min  ·  5000 ft
  • Airports
    McGhee Tyson (TYS) 115 min  ·  47.5 mi
    Asheville Regional (AVL) 208 min  ·  86.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A american breakfast is served at affordable prices.
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Year renovated:
2018
Number of floors:
7
Number of rooms:
52
Former name
Travelodge Inn & Suites

Reviews and Ratings

Feedback about Surestay Plus Hotel By Best Western Gatlinburg from previous guests about their experience.
Review score
Based on 1240 verified reviews
7.7 /10
Very good
73 %
Recommend
Breakfast
6.7/10
Cleanliness
8.0/10
Comfort
8.1/10
Facilities
7.9/10
Free WiFi
8.5/10
Location
8.8/10
Paid Wi-Fi
7.2/10
Staff
8.3/10
Value for money
8.3/10
Pros
River view balconies
Free parking
Friendly reception staff
Well-kept hotel
Breakfast options
Cons
Inconsistent housekeeping
Room maintenance issues
Guest reviews
based on 822 reviews
3.5/5
based on 1662 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Check-in
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Check-out
11Jun
Rooms and Guests2 Guests, 1 Room
  • Overview
  • Rooms
  • Price calendar
  • Facilities
  • Location
  • Reviews