Crossroads Inn & Suites Gatlinburg Exterior photoCrossroads Inn & Suites Gatlinburg Exterior photoCrossroads Inn & Suites Gatlinburg Exterior photo

CROSSROADS INN & SUITES

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From$76 /night
Check-in
10Jun
Check-out
11Jun
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

440 Parkway, Gatlinburg
-
Close to the Historic Old Town
Great
8.3
8.2
/10
3.8
3.6
/5

3-star mountain lodge in Gatlinburg with outdoor pool

Amenities

Crossroads Inn & Suites provides a wealth of facilities, including an outdoor pool and an on-site fitness center. The hotel also offers free parking, ensuring convenience for all guests. A 24-hour front desk is available to assist visitors anytime during their stay.

Rooms

Accommodations at Crossroads Inn & Suites include spacious and well-appointed rooms equipped with flat-screen TVs and coffee-making facilities. Some suites feature kitchenettes, providing the option for easy meal preparation. Additional amenities in select rooms include private balconies with scenic views.

Location

The hotel is positioned just a short drive from the Great Smoky Mountains National Park, offering easy access to outdoor adventures. Gatlinburg's main attractions, including Ripley's Aquarium and the SkyLift Park, are within minutes from the hotel. Local dining and shopping options are also available nearby.

Business Facilities

Business travelers can utilize the meeting room available at Crossroads Inn & Suites, accommodating various group sizes for events and conferences. The hotel also offers copy and fax services for added convenience. High-speed internet access ensures productivity for those needing to stay connected.

Dining

Crossroads Inn & Suites serves a complimentary hot breakfast each morning, perfect for starting the day off right. The nearby area features various restaurants, offering diverse culinary options. Guests can explore local dining experiences within walking distance.

Highlights

Location: Short drive from Great Smoky Mountains National Park

Rooms: Spacious accommodations with flat-screen TVs

Dining: Complimentary hot breakfast served daily

Business: Meeting room available for events

“Crossroads Inn & Suites hits a sweet spot for Gatlinburg stays, balancing an excellent, walkable location with a surprising level of room comfort and cleanliness for the price point. The practical amenities, like microwaves and refrigerators, combined with the unexpected extras such as a well-maintained fitness center and pleasant pool area, make it a sensible choice. It's clear they prioritize a comfortable, welcoming experience for guests looking for solid value.”
Hotel logo
James DavidEditor-in-Chief at Ustennessee

Select your room type

Crossroads Inn & Suites offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • King Suite seasonal fireplace
    2 persons
    28 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Queen Room Two Queen Beds
    4 persons
    26 sq. feet
    2 King Size Beds
    Air conditioning
    Balcony
  • One King Bed Jacuzzi
    2 persons
    28 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
June 2026 - June 2027
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Check-in/ Check-out

Facilities

Crossroads Inn & Suites offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.2/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • Housekeeping
  • Laundry

Business

  • Fax/Photocopying

Children

  • Cots

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Saltwater pool
  • Seasonal outdoor pool
  • Beach umbrellas
  • Sun loungers
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
Show more

Crossroads Inn & Suites Location

440 Parkway, Gatlinburg
Explore Gatlinburg
Explore Gatlinburg
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Ripley's Aquarium of the Smokies
Ripley's Aquarium of the Smokies
14 minutes' walk
Marine life exhibits featuring interactive experiences. Recognized for its touch tanks and diverse species.
Great Smoky Mountains National Park
Great Smoky Mountains National Park
14 minutes' walk
Stunning national park with hiking trails and wildlife. Enjoy breathtaking views and seasonal wildflower blooms.
Guinness World Records Adventure
Guinness World Records Adventure
10 minutes' walk
Interactive attractions showcasing world records. A fun experience for all ages, perfect for family outings.
Gatlinburg Space Needle
Gatlinburg Space Needle
15 minutes' walk
Iconic observation tower offering panoramic views of Gatlinburg. A scenic spot at sunset or sunrise.
Ober Gatlinburg Ski Resort
5 minutes' drive
Skiing, snowboarding, and ice skating in winter. A summer mountain coaster offers year-round thrills.
Historic Ogle Log Cabin
Historic Ogle Log Cabin
5 minutes' walk
Restored historical cabin providing insight into early settler life. Ideal for history enthusiasts.
Freenotes Harmony Park
14 minutes' walk
Community park featuring interactive musical instruments. Perfect for relaxation and family-friendly fun.
Anakeesta Smokehouse Southern BBQ
6 minutes' walk
Southern-style BBQ in a casual setting. Known for brisket and smoked ribs, with outdoor seating options.
Pearls Pie in the Sky
6 minutes' walk
Delightful pie shop offering homemade desserts. Famous for its sweet and savory pie selection.
New York Pizza & Pasta
7 minutes' walk
Authentic New York-style pizza in a lively atmosphere. Great for casual dining and family gatherings.
Sweet Fanny Adams Theatre
Sweet Fanny Adams Theatre
14 minutes' walk
Local theatre with lively comedy shows and musical performances. Fun for all ages, especially families.
Ripley's Haunted Adventure
Ripley's Haunted Adventure
15 minutes' walk
Immersive haunted attraction with thrilling experiences. Suitable for thrill-seekers looking for a scare.
Earthquake
Earthquake
15 minutes' walk
A thrilling ride simulating an earthquake. Popular with guests seeking excitement and novelty.
Getting around
  • City Centre
    Gatlinburg 3 min  ·  700 ft
  • Airports
    McGhee Tyson (TYS) 116 min  ·  48.0 mi
    Asheville Regional (AVL) 205 min  ·  84.9 mi
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Crossroads Inn & Suites guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
66
Former name
Best Western Crossroads Inn

Reviews and Ratings

Feedback about Crossroads Inn & Suites from previous guests about their experience.
Review score
Based on 1244 verified reviews
8.3 /10
Great
81 %
Recommend
Breakfast
8.8/10
Cleanliness
8.4/10
Comfort
8.4/10
Facilities
8.2/10
Free WiFi
9.1/10
Location
9.2/10
Paid Wi-Fi
7.7/10
Staff
8.7/10
Value for money
8.5/10
Pros
Convenient location
Mountain view
Cleanliness
Cons
Maintenance problems
Breakfast unavailability
Unpleasant staff interaction
Guest reviews
based on 1986 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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